A Failed to complete testing check status appears in your commit checks when an unknown error occurs while Snyk was trying to test your projects for vulnerabilities or license issues.
For Snyk Code PR checks, the following errors indicate a (usually temporary) issue with the analysis and not with the PR itself (or the code within):
- Failed to start Code analysis
- Failed to analyse code
- Could not complete PR analysis
If you receive any of these errors, try re-running the tests, by closing and reopening the pull request.
Additional Snyk Code PR check errors
Snyk Code PR checks may also return the following errors which are usually due to SCM API rate limits being triggered or an incorrect configuration:
- Upstream rate limit triggered while analysing code
- No valid credentials to perform code analysis
In the first case, you may try rerunning the test(s) by closing and reopening the pull request.
In the second case, please check your integration settings and make sure the user or token used is valid and has the correct permissions.
If the issue persists after re-running the tests or you are not sure why an error was triggered, please contact our support team for additional assistance.