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Error processing project from Bitbucket Cloud

  • Updated

Problem: A project may not import from Bitbucket loud with the following error:

Error processing project/project from Bitbucket Cloud
        0 projects created

Enable two-step verification

Once you have met or verified the requirements, you can log into your Bitbucket account and enable two-step verification.

If you replace your mobile device after enabling two-step verification, you'll need to connect your new device to Bitbucket. To do that, disable two-step verification from Bitbucket and then enable it again. Atlassian cannot disable two-step verification for any Atlassian user account.

To enable two-step verification:

  1. From your avatar in the bottom left, click Bitbucket settings.
  2. Click Two-step verification under Security.
  3. Review the requirements and make sure you've fulfilled them all.

  4. Enter your Atlassian Account password and click Set up two-step verification.
    If your Atlassian account does not have a password, you'll need to set one in order to set up two-step verification. You can set a password for your Atlassian account using password recovery. Once you've set a password, log in to Bitbucket again and proceed.

  5. Scan the QR code using your mobile devices and enter the resulting code in the Verification code field. 
    If your mobile device cannot successfully scan the code, you can use the information in the Account and Key fields to connect your application. See the instructions for your authentication application to complete the process.

  6. Download or otherwise record your recovery codes and keep them in a secure place where you can access them.

    Having recovery codes is critical to recover your account should you lose access to your authentication application. In addition to downloading a text file you might want to print a version of your recovery codes to have a physical copy as a resource of last resort. Atlassian cannot disable two-step verification for any Atlassian user account.

You're all set up! The next time you log into Bitbucket you'll need to use a verification code to access your account.

Link to Bitbucket support page: https://confluence.atlassian.com/bitbucket/two-step-verification-777023203.html?_ga=2.89606034.824226446.1560538036-1297832748.1559152604